Customer Service Week is where service excellence, leadership, and workforce readiness converge. Expect research-backed trainings, founder-led case studies, youth and workforce pipelines, and community partnerships, all designed to improve experiences and bottom-line outcomes.
Honoring Service, Empowering Excellence!
Contact sponsorship@sealeaderstraininginstitute.com for Sponsorships
Customer Service Week is more than a celebration, it’s a movement for service excellence, workforce development, and leadership accountability. Data consistently shows that companies investing in experience outperform competitors by over 60% in customer retention and brand loyalty.
Our mission: to make service a growth strategy, not just a slogan.
​
Overview
Customer Service Week is a nationally recognized celebration held each October to honor the impact of service on businesses, communities, and people. At S.E.A. Leaders Training Institute, we are proud to bring this movement to Indiana with Indy’s Customer Service Week Activations — four days of panels, workshops, and labs designed to inspire, educate, and empower.
This is more than a celebration. It’s a commitment to elevating service as a growth strategy, preparing the next generation of leaders, and strengthening the culture of service across Indiana.
Why It Matters
Service excellence isn’t just about customer satisfaction — it’s about building trust, strengthening relationships, and driving sustainable success.
-
For businesses: Service can be the deciding factor in customer loyalty and growth.
-
For communities: Service builds stronger connections and trust among people.
-
For youth: Service and communication skills prepare future leaders for the workforce and life.
By engaging professionals, entrepreneurs, and teens, our Customer Service Week activations create ripple effects that extend far beyond the week itself.
Who Should Attend
-
Customer Experience & Service Leaders
-
HR & People Managers
-
Entrepreneurs & Small Business Owners
-
Educators, Nonprofits, and Workforce Partners
-
Youth & Emerging Professionals
Get Involved
Attend | Sponsor | Speak | Volunteer
Be part of the next chapter. Whether you’re building a service-driven business, developing a workforce pipeline, or supporting youth and community initiatives, there’s space for you here.
Join us in celebrating and shaping what service excellence looks like — today and for the next generation.
Join the Celebration!
Let’s honor customer service professionals, uplift small business owners, and connect with the community. Together, we can create a thriving network of service excellence and leadership.
For sponsorship opportunities or event details, please contact us at sponsorship@sealeaderstraininginstitute.com.
Save the date—October 05–09, 2026—and join us for a week of celebration, empowerment, and impact that strengthens our communities and the spirit of service!